Terms and Conditions

With Flex Price as a guest you can cancel your reservation up until 16.00 o’clock four days prior to your arrival free of charge. For cancellations later than this the hotel will charge a fee corresponding to the total price of your stay plus additional purchases.

Cancellations are to be made via e-mail to info@falconhotel.dk. Write: CANCELLATION in the subject line.

With a reservation for 25 rooms or more following cancellation policy goes:

Group reservations

• Up until 16.00 o’clock 24 weeks before arrival it is possible to cancel 100% of the reservation free of charge.

• Up until 16.00 o’clock 16 weeks before arrival it is possible to cancel 50% of the reservation free of charge.

• Up until 16.00 o’clock 12 weeks before arrival the total amount is to be paid in full.

Cancellation policy for courses/conferences:

Our cancellation policy is in accordance with the standards and customs of the industry in general.

Cancellation of entire courses/conferences is to be made in writing in due time no later than 6 weeks before the event is to take place. The hotel may charge up to 65% of the price for booked services if cancellations are made later than 6 weeks before the course/conference is to take place.

Reductions of courses/conferences:
Any reductions made in regards to the course/conference of up to 35% - including number of participants, time spand etc. - must be informed no later than 3 weeks before the course/conference is to be held. For any reductions of 35% or more - including number of participants, time spand etc. - or reductions made later than 3 weeks before the event is to take place, the hotel can demand a compensation of up to 65% of the total price of the ordered services or for any reductions not informed to the hotel in due time in writing.

All cancellations and reductions must always be informed via e-mail to: info@thefalconhotel.dk

Practicalities

Arrival

Rooms are available from 15.00 o’clock on the day of arrival.

Departure

Rooms must be vacated by 11.00 o’clock Monday to Friday and by 12.00 o’clock Saturday and Sunday

If the rooms are not vacated in due time according to the above mentioned, The Falcon Hotel can charge for an extra night.

Parking

Private parking on the sea-side of the road - just across from the hotel and a short trip up the steps to the hotel’s entrance.

Cleaning

Cleaning takes place daily between 10.00 and 14.00